Payment & Shipping
We offer you multiple payment methods. Whatever your online mode of payment, you can rest assured that the trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
To pay using your credit card/debit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card).
- Go to Shop menu, click the products for your order then click add to basket, wait for a confirmation then click OK.
- Click view basket, proceed to ‘continue checkout’.
- Enter your information’s to assist us in shipping and contacting you, click ‘continue checkout’.
- Tick the checkbox to confirm you have read and accepted the online shopping service agreement.
- Click ‘Secure Payment’ to pay with your credit/debit card.
- Click the type of your ‘VISA’ or ‘MasterCard’ as the payment option.
- Enter your Email to enable us to send you a receipt of the transaction, click ‘Make Payment’ then ‘Click To Proceed To Make Payment’. Wait for a confirmation and click ‘Ok’.
- Enter your credit/debit card details and click ‘OK’
- You can select Bank Transfer to make an offline payment and wait for a confirmation, then click ‘OK’ to copy our bank account information’s and make a deposit.
- Send an email to us with your order number to confirm your payment.
Your online transaction is secure with the highest levels of transaction security currently available on the Internet. We use 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
We realize the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine cardholder. We apologize for any inconvenience that may be caused to customers and requests them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
Shipment through DHL may take 1-3 days for Nigerian customers, and 3 to 5 days for other countries.
Delivery time for other Standard shipments through NIPOST and others courier may take longer time. A tracking number will be assigned to each shipment and made available to the customer along with the estimated delivery time depending on the locations.